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Product Content Writer

Every person has 1000’s of things they didn’t know they can do with their technology. Soluto is a service that helps people enjoy their technology more. Soluto engages with people based on their behaviour, knowledge and interests, teaches them to do more, and how to get the most out of their devices. Plus, our experts are always available to answer any question they may have.

 

Responsibilities

  • Conceptualizing and writing user facing content (web/mobile copy, email campaigns, guides, articles, etc.).
  • Create a backlog of content items based on results and your team's’ product KPIs.
  • Live and breath technology, be on top of new apps, gadgets and services. Perform research and experience these yourself.
  • Write simple, user friendly content to explain complex terms and topics.
  • Monitor and report the success of content across multiple channels.
  • Work as part of a team that owns specific product KPIs and create content that support the team’s KPIs. For example -  Engagement of users in the first 7 days in the service.
  • Work with UX designers to produce the right look and feel for the content items and experiment with different mediums (text, video, webinars, etc.)

 

Requirements

  • 1+ years experience in writing content
  • Experience with user facing content (blogs, guides, articles)
  • Native level written and spoken English
  • Creative and thinks outside the box.
  • Quick learner, with a good grasp of technical concepts
  • Understand users, thinks on users’ experience
  • Team player, works well with people
  • Familiar with technology  
  • “Gadgets lover”, read articles and technical blogs on his/her spare time - advantage
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